Are you looking for a place to gain experience in both the reservations and revenue department? Do you always work accurately and are you a true perfectionist? Are you curious how hotel room prices are determined? Than this is the internship for you!
· Following an Hospitality related education
· Detail oriented and accurate working skills
· A pro-active attitude
· Excellent communication skills, both written and verbal, in at least Dutch and English
· A lot of energy and enthusiasm
· Availability for a minimum of 20 weeks, 5 days a week.
Booking individual rooms and processing reservations.
Handling requests using the reservation system Opera.
Daily arrival checks and accurate control on rate, market segment and notes.
Dealing with outstanding options and changes in bookings.
Guest contact during the entire reservation process.
Handling changes in bookings (cancellations, transfers etc.).
Acquiring knowledge and experience in relation to commissions for third parties
Be attentive to the wishes of guests, intentions of (potential) relationships, giving information and handling complaints.
Revenue Management will also come forward during the internship.
On the basis of functioning, more responsibilities will be added.
Please note that if you are not a citizen from a European Union state and you do not have a work permit for the Netherlands you cannot apply for this position.