Reservations/Revenue Management Trainee

Mövenpick Amsterdam City

Are you looking for a place to gain experience in both the reservations and revenue department? Do you always work accurately and are you a true perfectionist? Are you curious how hotel room prices are determined? Than this is the internship for you!

The perfect candidate has:

·         Following an Hospitality related education

·         Detail oriented and accurate working skills

·         A pro-active attitude

·         Excellent communication skills, both written and verbal, in at least Dutch and English

·         A lot of energy and enthusiasm

·         Availability for a minimum of 20 weeks, 5 days a week. 

What do we have to offer you:

• 38-hours work week
• A trainee allowance of €500,- per month
• Sunday allowance of 5% and Night allowance of 20%
• Working in a young and enthusiastic team
• Working in a hotel (chain) with many opportunities
• Uniform and laundry service form the hotel
• During the internship there are a lot of opportunities for internal trainings and schooling
• A lot of develop opportunities after your internship within Mövenpick Hotels and Resorts
• Discount on rooms and F&B within Mövenpick Hotels & Resorts

The main responsibilities include:

Booking individual rooms and processing reservations.

Handling requests using the reservation system Opera.

Daily arrival checks and accurate control on rate, market segment and notes.

Dealing with outstanding options and changes in bookings.

Guest contact during the entire reservation process.

Handling changes in bookings (cancellations, transfers etc.).

Acquiring knowledge and experience in relation to commissions for third parties

Be attentive to the wishes of guests, intentions of (potential) relationships, giving information and handling complaints.

Revenue Management will also come forward during the internship.

On the basis of functioning, more responsibilities will be added.

Please note that if you are not a citizen from a
European Union state and you do not have a work permit for the Netherlands you
cannot apply for this position.

How to apply for this position?

Please upload your CV via: https://www.mpamsterdamjobs.com/Movenpick-stagesleerplaatsen/vacatures/ReservationsRevenue-Management-Trainee--JPNLS2WB0.html