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Manager on Duty / Guest relations

Novotel Amsterdam City

Guest Relations Officer / Manager on Duty
Novotel Amsterdam City
Fulltime

Extent your leadership skills within one of the most international working environments of Novotel Amsterdam City. Come aboard as our new Manager on Duty!

Novotel Amsterdam City is a part of Accor Hotel Group and is one of the biggest four star hotels of the Benelux. We are looking for someone who has already experience in this workfield.

 

Story

 

As one of our current MOD once said: ‘’I am the spider in the web, (our hotel). I am the visualization of hospitality and every day brings a multiple of new and challenging opportunities to make our guests feel Welcome and at Home!’’

We are the most curious department of the hotel. During our shift we are trying to be as creative and challenging in our approach towards the guests as possible. They are able to rely on us as guest relation officer and we will do everything to make our guests happy with some extra service. As contact person you are the first to reach out to our VIPS and make sure together with the other departments that everything is taken care of.

As MOD we are active in the front of the hotel, so we are aware of everything what is ongoing. When other departments are in need of help we do not mind to change our agenda and help out. Via several media channels we receive opinions from our guests, where we will make time for a proper answer and thank you.

Story ingredients

Within this international working environment you can expect a team where you can be completely yourself • You receive a good salary based on the “Horeca collective agreements” scale VI • You can expect a good bonus agreement, which, depending on the organizational and personal targets, can be up to 7,5% of your yearly salary. • based on a 5-day work week, we do give 25 vacation days annually • free use of sport facilities and several sport events • parking place at the hotel • discount on staying with us, Accor hotels, in the Benelux •

 

Contact

Now you can’t wait to get started at Novotel Amsterdam City? Where are you waiting for!  Come in and share your story with us and we will tell you ours. We can’t wait to meet you. Send you CV and motivation letter to: Laura.duijf@accor.com, so we can contact you. When you have any further questions, please call 020 4313868 for more information.

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