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FRONT OFFICE MANAGER

Ibis Dinant Centre


ABOUT US

Cayman Group is a Belgian family-owned company with the headquarter in Charleroi. It currently operates 14 franchised hotels under the ibis, ibis budget, Holiday Inn Express and Novotel brands: 13 throughout Belgium and 1 in France. From June 2020, an Adagio aparthotel will be part of the group's hotel portfolio.

MISSION

In collaboration with the General Manager:

             ·       You manage the reception team and related administrative tasks in accordance with                     internal procedures.

·       You organize work and coordinate tasks to achieve business and budget objectives.

·       You monitor Yield Management: occupancy rate management, uses of RM tools, analysis of        competitors' positions and drafting of pricing offers.

PERSONALITY & SKILLS

             ·      You are an exemplary leader who embodies the spirit of the brand, you want to grow your                    team and support it in that direction.

            ·      You are friendly and enthusiastic but also hard worker and you don’t know what the word                    “stress” means.

            ·     English, French and Dutch have no secrets for you. Any additional language? Even better!

            ·       Customer happiness is your priority and each of your actions reflects it.

WE OFFER

·      An indeterminate full-time contract with extra-legal benefits (meal vouchers, bonus scheme,        Accor “Bienvenue” Card, group insurance and hospitalization). 

·       An experience in an ambitious hospitality group, all this in a family work atmosphere.

·      A trendy environment in our ibis institution of 58 bedrooms and its beautiful view of        Dinant. 

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