Cayman Group is a Belgian family-owned company with the headquarter in Charleroi. It currently operates 14 franchised hotels under the ibis, ibis budget, Holiday Inn Express and Novotel brands: 13 throughout Belgium and 1 in France. From June 2020, an Adagio aparthotel will be part of the group's hotel portfolio.
In collaboration with the General Manager:
· You manage the reception team and related administrative tasks in accordance with internal procedures.
· You organize work and coordinate tasks to achieve business and budget objectives.
· You monitor Yield Management: occupancy rate management, uses of RM tools, analysis of competitors' positions and drafting of pricing offers.
· You are an exemplary leader who embodies the spirit of the brand, you want to grow your team and support it in that direction.
· You are friendly and enthusiastic but also hard worker and you don’t know what the word “stress” means.
· English, French and Dutch have no secrets for you. Any additional language? Even better!
· Customer happiness is your priority and each of your actions reflects it.
· An indeterminate full-time contract with extra-legal benefits (meal vouchers, bonus scheme, Accor “Bienvenue” Card, group insurance and hospitalization).
· An experience in an ambitious hospitality group, all this in a family work atmosphere.
· A trendy environment in our ibis institution of 58 bedrooms and its
beautiful view of Dinant.