7 7vacatures

Team Member General Services

Mercure Amsterdam City

Are you the reliable and enthusiastic colleague we are looking for? Are you able to do physical and heavy work? And do you make everything you clean shine again? Then we have the perfect new challenge for you! With 368 rooms, 2 restaurants, a spacious terrace, a beautiful bar and 14 meeting rooms, we could use some help!

Who are we looking for?

As a General Services employee, you make an important contribution to the first impression of Mercure Amsterdam City! You will ensure that our guests receive the highest quality and best service. Your main task are related to your fellow colleagues and our guests. Together with your colleagues you ensure that everything in and around the hotel is perfectly clean and in good condition 24 hours a day. You will be called in for all kinds of requests from guests and where necessary you will identify problems and solve them in consultation with the manager on duty. A flexible work ethic is important in this role, since no day is the same in hospitality.

What will your main tasks be in this position?

What will your main tasks be in this position?

·         Keeping general and staff areas clean (dusting, vacuuming, mopping, cleaning etc.);

·         Noticing defects / shortages and passing them on to the relevant colleague;

·         Simple technical repairs (performing simple technical actions, such as replacing broken lamps).

·         Replenish hotel linens in linen closets on assigned floors;

·         Assisting with the (re)design of spaces and internal relocations;

·         Follow up with various guest requests;

·         Cleaning of a hotel room on request in the absence of the housekeeping department.


We work with morning shifts, day shifts, evening shifts, and night shifts. You have to be flexible and also available in weekends and on public holidays. Everyone feels best at different moments, we take this into account and preferences can be expressed.

What’s in it for you?

·         Salary above the Collective Labor Agreement scale 3, this is between € 2.386,19 and € 2.616,46 based on your experience. At Accor we start from periodic 4 instead of 1;

·         25 holidays based on full-time (38-hour) working week;

·         Excellent travel allowance starting at 5km with € 2,30;

·         Lunch or dinner is provided by us;

·         Refer-a-friend bonus of € 500,-;

·         Discount on stays and Food & Beverage at all Accor hotels worldwide;

·         Do you enjoy sports? Then you can use the hotel fitness center for free;

·         Casual Friday afternoon drinks and team outings.

·         Free usage of our parking place!


NOTE: We do not provide visa nor accommodation. Make sure to only apply when you are already residing in the Netherlands.

Are you interested or need more information?

Do you want to join our team? Send your CV and motivation to Demi Moll via demi.moll@accor.com. Call us on 020-6858181 for more information.

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