9 3vacatures

Front Office Employee (fulltime)

Novotel Amsterdam City

At the Front Office you are, together with you colleagues, the face of Novotel Amsterdam City. You are the first contact point within the hotel from the moment you welcome our guests from the moment they leave. You grant them service with a smile!


Passion, quality and professionalism is what Novotel Amsterdam City stands for! Through sincere attention and being authentic we ensure that our 1500 daily guests are happy to come back. With 610 renovated rooms, 1 restaurant, 18 meeting rooms, a fitness and sauna, we are the largest 4-star hotel in the Benelux. We do this with a team of around 220 employees where we know each other, interact with each other and have fun alongside work!

We love to invite you on Friday’s, between 4 p.m. and 5 p.m., and experience what it's like to work at Novotel. An appointment is NOT necessary, just walking and Feel Welcome. We are happy to give you a tour (also behind the scenes), to introduce you to the department you are interested in and the colleagues in that department. Do we see you next Friday? At the reception you can ask for Justin Hansen.

What can you expect?

Together with your Front Office colleagues you are in charge of making sure our guests will enjoy a memorable stay. This is from helping with guest inquiries till checking in and checking out. At Novotel Amsterdam City you have the opportunity to be yourself, because we believe that when you are the best version of yourself you can provide the best possible service to our guests.

What do we offer you?

Novotel Amsterdam City is one of the biggest hotels of the worldwide AccorHotels and that is great for you! We have our own Academy with plenty following training courses. In addition, the development and growth opportunities are endless, both within the Netherlands and internationally. We also offer:

  • A nice bonus scheme of a maximum of 7.5% on top of your salary. A gross monthly salary which is between € 1800 and € 1900 based on a 38-hour working week.
  • 25 vacation days per year based on a full-time contract. After 4 weeks you can, together with a friend, stay for free in our hotel including breakfast and dinner! In addition, you also receive discounts on hotel stays and insurance. Free parking at the hotel and a travel allowance from 5 km.
  • Free use of our fitness and participation in sports activities and bi-monthly chair massages.

Feel Welcome at Novotel Amsterdam City!


Are you excited about what we have to offer you? Great! We would love to meet you. Please, send your CV and motivation letter to H0515-HR1@accor.com, so we can contact you. When you have further questions, please call 020 4313868 or WhatsApp +316-47301427 for more information.

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