1 0 6vacatures

Front Office Shift Leader Novotel Amsterdam

Novotel Amsterdam City

Are you up for an amazing challenge within 1 of the biggest hotel in the Benelux? Do you have what it takes to run a shift together with your team in to a memorable guest experience? Do you like to work with a diverse set of colleagues and guests? Well we have the complete package!

Who are we?

Passion, quality and professionalism is what Novotel Amsterdam City stands for! Through sincere attention and being authentic we ensure that our 1500 daily guests are happy to come back. With 610 renovated rooms, 1 restaurant, 18 meeting rooms, a fitness and sauna, we are the largest 4-star hotel in the Benelux. We do this with a team of around 220 employees where we know each other, interact with each other and have fun alongside work!

We love to invite you on Friday’s, between 4 p.m. and 5 p.m., and experience what it's like to work at Novotel. An appointment is NOT necessary, just walking and Feel Welcome. We are happy to give you a tour (also behind the scenes), to introduce you to the department you are interested in and the colleagues in that department. Do we see you next Friday? At the reception you can ask for Justin Hansen

Story ingredients

Due to recent promotions we are looking for a new Front Office Shift leader! You are responsible to lead the shift to go smoothly for both the team and our guests. Your eye for detail will make sure perfect service is followed so that every guest and colleague will Feel Welcome. You have many ideas which you would like to set up, so like to take responsibility to accomplish them. 

Next to daily operations you will participate in application interviews, you will have your own coach team to take care of in the form of appraisals and evaluation talks. Therefore you know like no other how to motivate our team! You are a born coach!

What do we offer you?

Novotel Amsterdam City is one of the biggest hotels of the worldwide AccorHotels and that is great for you! We have our own Academy with plenty following training courses. In addition, the development and growth opportunities are endless, both within the Netherlands and internationally. We also offer:

  • A nice bonus scheme of a maximum of 10% on top of your salary. A gross monthly salary which is between €2100 and €2250 based on a 38-hour working week.
  • 25 vacation days per year based on a full-time contract.
  • After 4 weeks you can stay with our friend for free in our hotel including breakfast and dinner! In addition, you also receive discounts on hotel stays and insurance.
  • Free parking at the hotel and a travel allowance from 5 km.
  • Free use of our fitness and participation in sports activities and bi-monthly chair massages.


We would love to meet you! Please, send your CV and motivation letter to H0515-HR1@accor.com, so we can contact you. When you have further questions, please call 020 4313868 or WhatsApp to 06-47301427 for more information.

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