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Front Office Supervisor
Novotel Amsterdam City
Front Office
Supervisor
Are you an outgoing person who loves meeting new people from all around the
world. You're focused and driven to make each guest's experience unique while
also creating a great atmosphere at the reception. In other words, you're the
perfect Reception Supervisor!
A day as a Reception Supervisor at Novotel:
You will be responsible for the daily operation
within the Front Office. You are the first contact point for our guests and is
assisting them with requests and is able to solve complaints in a professional
and creative way. During your shifts, you create a positive atmosphere with
your team, consisting out of 24 hospitality enthusiasts. Moreover, you're a
structured and well-organized leader, making your shifts run smoothly for both
you and your team. In addition to the operational side of the Reception, you
will also be performing administrative tasks. This includes checking emails,
making schedules, conducting interviews with HR or the Front Office Manager,
and performance reviews and training. Of course, we'll help you get started!
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