1 1 6vacatures

Front Office Supervisor

Novotel Amsterdam City

Front Office Supervisor

Are you an outgoing person who loves meeting new people from all around the world. You're focused and driven to make each guest's experience unique while also creating a great atmosphere at the reception. In other words, you're the perfect Reception Supervisor!

A day as a Reception Supervisor at Novotel:
You will be responsible for the daily operation within the Front Office. You are the first contact point for our guests and is assisting them with requests and is able to solve complaints in a professional and creative way. During your shifts, you create a positive atmosphere with your team, consisting out of 24 hospitality enthusiasts. Moreover, you're a structured and well-organized leader, making your shifts run smoothly for both you and your team. In addition to the operational side of the Reception, you will also be performing administrative tasks. This includes checking emails, making schedules, conducting interviews with HR or the Front Office Manager, and performance reviews and training. Of course, we'll help you get started!

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