9 3vacatures

General Manager

Swissotel Amsterdam

Curious about the role?

As General Manager of Swissôtel Amsterdam you are an entrepreneur in heart and soul. You have the talent and experience to run a hospitality business with a vision. In the role of General Manager you are ultimately responsible for the success of this premium city centre hotel. With your extended experience in the hotel industry, you are in charge of sales, marketing and financial targets. Your inspiring and motivating leadership will encourage business initiatives and will bring out the best in your team and your workforce. The team which is best described as small, efficient and dedicated. Relying on your coaching qualities, you will increase the talent pool within Accor and thus contribute to strengthening the employee experience and team engagement. Together with your team, you will take care of the optimisation of our service standards and guest satisfaction. You excel in Revenue Management practises to optimize the hotel’s results in Amsterdam’s highly demanding hotel market. Not only do you show your inspiring leadership to your team, also your representativeness to the owning and managing company is always in-depth and precise. You’re a networker within your local community. You’re responsible for assuring the continuity and quality of the product Swissôtel, and for the successful planning and implementation of brand projects.

Swissôtel Amsterdam is a four-star boutique hotel with 111 luxurious guest rooms and suites located in the vibrant heart of Amsterdam. Behind its historical façade of 19th century buildings, the hotel offers Swiss hospitality through quality, efficiency, care and high standard service. All staff members are working together every day to create meaningful value and unique experiences for guests and colleagues. Giving back to the society is highly ingrained and you encourage and stimulate the team contributing in several sustainable projects, known as the internal program Planet 21.

What do we offer?

As a business-oriented General Manager for a strong brand within a leading international organisation, you can look forward to an attractive package of employment terms and conditions. You will receive a market-compliant base salary. Depending on individual and hotel performance you will be eligible for a personalized bonus. Accor’s CAO+ applies over and above the national collective labour agreement for the Hospitality Industry (CAO). Further employment terms include 25 annual leave days, a company lease car, a laptop and a smartphone.


You will receive coaching, training and courses. Furthermore, options are available for (inter)national career moves. Naturally you will receive discounts on hotel stays via Carte Bienvenue. Swissôtel is a strong brand in an international hotel chain with its varied portfolio of hotel brands such as: Raffles, Fairmont, Sofitel, MGallery, Pullman, Mὄvenpick, Mama Shelter, 25 Hours hotels, Mercure, Novotel, Novotel Suites, ibis, ibis Budget and ibis Styles.

Who are we looking for?

For the role of General Manager at Swissôtel Amsterdam, we’re looking for a commercially driven business person who is financially savvy and result focused. Someone who’ll run the hotel as if that person owned it. You possess the following qualifications:

  • Prior 5+ years experience in luxury hotel management essential
  • Bachelor degree in Business or Hospitality Manager
  • Fluent in English and Dutch
  • Good understanding of the current hospitality market of Amsterdam
  • Excellent Revenue Management skills to optimize the hotel’s results in Amsterdam’s highly demanding hotel market
  • Experience with owners relationship
  • Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
  • Excellent networking, speaking and presentation skills
  • Demonstrated experience with organizational change management
  • Bottom-line oriented with emphasis on quality guest-service and coaching leadership skills

Would you like to apply?

Warmed up to the idea of being our new General Manager, and ready to present your vision on how to successfully manage Swissôtel Amsterdam? If you feel your profile matches the above criteria, please send us your letter of motivation and curriculum vitae. Please address your communication to sharity.pos@accor.com (T&C Business Partner). An assessment is part of the selection process.

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